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Matthew Pollicove

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Top Stories by Matthew Pollicove

I've been working on setting up a new environment for SAP IDM 7.1 SP5 (yes I know 6 is available). This installation is notable for me since I am configuring it around: Windows Server 2008R2 64Bit Microsoft SQL Server 2008R2 64Bit So it's my first pure 64-bit system.  I'm pretty excited. I got the OS installed no problem.  I got SQL installed. (I have to say, 2008R2 is probably the smoothest SQL install I've done since SQL Server 7.  Very much a fan.) I got the IDM DesignTime and Runtime installs completed with no problems. I installed Java 1.6 and installed the 3.0 SQL Server drivers. Then the skies began to darken... I  kept getting driver not found errors when I went to test the dispatcher. Very frustrating!  I tried regenerating the dispatcher scripts, tweaking the Java configuration from MMC, and even took a look a look at the dispatcher's .prop file and jdbcde... (more)

Measuring Identity Management

When I first started in the IT/Services field, I worked on a help desk providing technical support for a software company. Everything on the job was about Metrics: How many calls did you take, how long you were on the call.  Later, I managed the support group and the metrics got more interesting: Who called the most? What did people call about the most? This information needed to be shared amongst my fellow team leaders, my immediate management, sales management, product management, and even the executive management of the company. As a primary interface between the company and i... (more)

The Importance of the OSS Note

One of the things I've been hearing (and experiencing) lately is that there are a lot of questions about how SAP IDM works.  Sometimes it's a functionality question, sometimes it's an enhancement request, other times it's a bug report. Taking a look on the SAP IDM SDN forum, one can see several instances of all of these issues. However, some feel that the actual issues are never recognized by SAP. This leads to feelings of frustration and that IDM is too complicated. There's actually a pretty simple resolution to this.  When you have a problem, log an OSS note, that's what the... (more)

SailPoint Training

Not too bad when you get to go to two training classes in a row. Even better when they are on cool technologies like SAP NetWeaver Identity Manager and SailPoint's Identity IQ. Had a great time and learned lots of stuff down in Austin, TX with the SailPoint team. Clearly, the IdM field continues to expand and redefine itself as a combination of regulation and security concerns demand better audit and compliance rules. Corporate Governance policies are finding themselves enforced as IT tools embrace certification and audit along with "old school" concepts such as user provisioning... (more)

Exchange 2010 Provisioning

A long time ago when I first started working with MaXware Identity Center, I had to pass a hands-on test to demonstrate my proficiency with Identity Center and Virtual Directory. The part of this whole exam that scared me the most was provisioning to Microsoft Exchange.  Long story short, I aced the exam and successfully provisioned to all of my target systems including Exchange. Recently I was asked to set up provisioning to Microsoft Exchange 2010 specifically via PowerShell. So I got to earn a little education along the way. To start with there are a few pre-requisites that ... (more)